Privacy Policy
How Inherit collects, uses and protects your personal information.
Last updated: September 2026
Inherit Design Studio is the trading name of Inherit Limited, registered in England and Wales.
Email: studio@inherit.design
Website: www.inherit.design
Inherit Limited is the data controller responsible for the personal information described in this policy.
What information we collect
Depending on how you interact with us, we may collect:
Your name, email address and telephone number
Billing and delivery addresses
Company, studio or practice name
Details of enquiries, quotations, projects and orders
Product, fabric, finish and sample preferences
Payment and transaction information
Communications between you and Inherit
Website usage information, including IP address, browser and device information
Marketing preferences and information about how you interact with our emails and advertising
We collect information when you contact us, make an enquiry, request samples, apply for a Trade Account, place an order, subscribe to our communications or interact with our website and social channels.
How we use your information
We use personal information to:
Respond to enquiries and prepare quotations
Process and fulfil orders
Arrange delivery and installation
Manage Trade Accounts and professional relationships
Provide customer service and aftercare
Send marketing communications where permitted
Understand how our website and advertising perform
Improve our products, services and website
Meet our accounting, legal and regulatory obligations
We process personal information where it is necessary to perform a contract with you, take steps at your request before entering into a contract, comply with legal obligations, pursue our legitimate business interests, or where you have given consent.
Marketing
We may contact you about new collections, products, samples, events and studio news where permitted by law.
You can unsubscribe from marketing emails at any time using the unsubscribe link in our emails or by contacting studio@inherit.design.
We do not sell your personal information to third parties.
Who we share information with
We may share information with trusted service providers where necessary to operate our business, including:
Squarespace
Payment providers
Pipedrive
EmailOctopus
Google
Pinterest
Meta / Instagram
Delivery, freight and installation partners
Suppliers and manufacturers where necessary to fulfil an order
Accountants, lawyers, insurers and other professional advisers
Some of these providers may process information outside the UK. Where this happens, we rely on appropriate safeguards required by UK data protection law.
Cookies and tracking
Our website uses cookies and similar technologies for website functionality, analytics and advertising measurement.
This may include services provided by Google, Pinterest and Meta.
Where required, non-essential cookies and tracking technologies are used only in accordance with your cookie preferences.
You can manage your cookie preferences through the controls available on our website.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.
Order, transaction and accounting information may be retained for up to six years or longer where required by law.
Marketing information is retained while you remain subscribed or while we otherwise have a lawful basis to retain it.
Your Rights
Under UK data protection law, you may have the right to:
Access the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your information in certain circumstances
Restrict or object to certain uses of your information
Withdraw consent where we rely on consent
Object to the use of your information for direct marketing
To exercise any of these rights, contact studio@inherit.design.
Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.
Complaints
If you have concerns about how we use your personal information, please contact us at studio@inherit.design.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be published on our website.
Contact
Inherit Limited trading as Inherit Design Studio
studio@inherit.design
www.inherit.design